How do I make my own routine?
Tap New at the bottom of the first screen. Give it a
name, a length, a colour, and a picture: an emoji, or one of your own
photos. Free families can keep two of their own routines alongside the
six that come with the app.
My child keeps stopping the timer
Stopping requires a deliberate hold rather than a tap, and you can make
that hold longer. Open Parent zone, then
Hold to stop.
What does the unlock include?
One payment, once, shared with your family through Family Sharing. It
unlocks the Ocean, Rocket, and Reef worlds, all six ending sounds,
your own photos as routine pictures, and unlimited routines. There
is no subscription and no second purchase.
I paid before and it is locked again
First, confirm the device is using either the Apple Account that
purchased the unlock or an eligible Apple Account in the purchaser's
Family Sharing group. Then open Parent zone, tap
Browse worlds, tap Unlock on any
locked world, and tap Restore purchases. If restoring
still does not work, email us with your iPhone model, iOS version, and
the exact error shown. Never send your Apple Account password or
payment information.
The ending sound did not play
Check the silent switch on the side of the phone. Sprout can play
through it if you want: Parent zone, then
Always play sound in silent mode. Also check the app's
own volume in the same screen, which is separate from the phone's.
The text is too small, or too big
Sprout follows your phone's own text size. If you would rather the
timer screens stayed the size they were drawn, turn off
Chunky type in the Parent zone.
Can I use it on an iPad?
Sprout is an iPhone app today. It runs on iPad in iPhone compatibility
mode, but it is not laid out for the bigger screen yet. A proper iPad
version is on the list.
How do I delete Sprout's data?
Deleting the app removes Sprout's local app data from that device. Your
original photos stay in your photo library, and Apple retains the App
Store purchase record so the unlock can be restored. If device backups
are enabled, Apple may retain app data within a device backup.