Contact support
Email membrain.app@gmail.com with a short description of the issue. If possible, include your macOS version, Glimpse version, and the steps that led to the problem.
Official support for Glimpse
Support
If something feels off, we want to help quickly. Use the email below for bug reports, purchase issues, feature questions, or general support.
Good details to include
Helpful reports usually include what you expected to happen, what happened instead, whether the issue is reproducible, and any screenshots or screen recordings you are comfortable sharing.
Subscriptions and trial access
If your trial or subscription does not appear correctly, include the Apple ID region used for the purchase and whether you have already tried restoring purchases from the App Store or the app's restore flow.
Bug reports
For crashes, rendering issues, export problems, or Finder Quick Look issues, tell us the file type you opened and the exact action that triggered the problem. That makes troubleshooting much faster.
Privacy questions
If your question is about documents, diagnostics, or data handling, the quickest reference is the privacy policy.